Sales Mafia Return & Refund Policy

Effective Date: October 28, 2025
Entity: Remote Sales Training TC d/b/a Sales Mafia (“Company,” “we,” “our,” or “us”)
Contact: [email protected]
Governing Law: State of Texas, USA

1. All Sales Are Final

By purchasing any program, service, or digital product from Sales Mafia™, you acknowledge and agree that ALL SALES ARE FINAL.
We do not offer refunds, returns, exchanges, or cancellations under any circumstances once payment has been submitted.

This includes — but is not limited to — all purchases of:

The Sales Mafia Program,

The Remote Sales Training™ course,

Any upsells, coaching packages, one-on-one sessions, or digital downloads,

Any subscription, installment, or payment plan for these offerings.

Once access is granted (for example: delivery of Notion link, Skool login, Slack channel, or digital training materials), your enrollment is considered complete and fulfilled.

2. No Exceptions Policy

Refunds, partial refunds, credits, or cancellations will not be issued under any condition, including but not limited to:

Change of mind or personal circumstances;

Failure to access or complete the Program;

Technical issues on your device or connection;

Lack of results, income, or satisfaction with the content;

Missed calls, sessions, or community access lapses;

Dissatisfaction with teaching style, curriculum, or pacing;

Financial hardship, emergencies, or business closures;

Account terminations due to breach of our Terms & Conditions or conduct policy.

All purchases are non-refundable, non-transferable, and non-negotiable.
If you are unsure, do not purchase until you are 100% committed.

3. Digital Delivery Equals Fulfillment

As soon as digital access (Notion invite, login credentials, course portal, video content, or Slack access) is provided, the Company has fulfilled its obligation to deliver the purchased product or service in full.

Delivery of digital materials automatically finalizes the sale, and no reversals or cancellations will be honored thereafter.

4. Chargeback & Dispute Waiver

By purchasing, you irrevocably waive all rights to dispute, charge back, or reverse any payment through your bank, credit card, PayPal, or payment processor.

Any attempt to initiate a chargeback or payment dispute shall be considered fraudulent activity and a material breach of the purchase agreement.

If a chargeback or dispute is filed:

The Company reserves the right to provide all signed agreements, IP logs, access data, and communication records to the processor as proof of legitimate purchase and delivery;

You remain fully liable for the original purchase price, plus all associated costs, including attorneys’ fees, arbitration costs, and collection agency fees;

The Company reserves the right to terminate your access to all services, communities, and future offerings without notice.

5. Payment Plans

If you enroll using a payment plan, you are legally bound to complete all payments in full.
Failure to make payments does not void this agreement, and all balances will remain collectible under the terms of the signed service agreement.

If any payment fails or is more than five (5) days late:

The entire remaining balance becomes immediately due in full (“Acceleration Clause”).

The Company may assign your account to a third-party collections agency and pursue legal remedies for recovery.

6. Termination of Access

We reserve the right to suspend or revoke access to the Program, course materials, Slack, or community spaces without refund if:

You breach our Terms & Conditions,

Engage in harmful or unethical behavior,

Violate confidentiality or non-disparagement clauses, or

Attempt to reverse or dispute payments.

Termination of access does not release you from financial obligation.

7. No Warranty or Guarantee

By purchasing, you acknowledge:

The Program is for educational purposes only;

No guarantees or warranties are made regarding income, results, or outcomes;

Any testimonials, examples, or success stories are illustrative only.

You accept full responsibility for your own performance, business decisions, and results.

8. Legal Enforcement

This policy is legally binding and enforceable under the laws of the State of Texas, USA.
Any dispute shall be resolved exclusively through binding arbitration in Travis County, Texas, pursuant to the American Arbitration Association Commercial Rules.

You expressly waive participation in any class action, collective action, or class arbitration.

If the Company prevails in any dispute, you agree to reimburse all legal fees, arbitration costs, and damages incurred.

9. Indemnification

You agree to indemnify and hold harmless Remote Sales Training TC d/b/a Sales Mafia, its owners, employees, contractors, and affiliates from any and all claims, costs, damages, or losses (including legal fees) arising from:

Your purchase or participation,

Breach of this policy,

Attempts to reverse, dispute, or charge back payments,

Misuse or distribution of digital materials.

10. Acceptance of Terms

By completing a purchase, you:

Affirm that you have read, understood, and agreed to this No Refund Policy in full;

Represent that you are legally authorized to use the payment method provided;

Understand that your purchase constitutes a binding digital signature and acknowledgment of these terms.

11. Contact

Questions about this policy should be directed to:
📧 [email protected]
📍 Remote Sales Training TC d/b/a Sales Mafia
St. Petersburg, Florida / Travis County, Texas (Jurisdiction)